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Questions answered

Frequently asked.

The questions teams ask before, during and after rollout. Missing yours? Email us and we’ll answer and add it here.

General

2 questions

Suunta.ai is a B2B SaaS platform that turns strategy from a static document into a living part of your daily work with the help of AI. We connect strategy, OKR goals, projects, tasks and KPIs into one system, so everyone on your team knows every morning what matters and why.

You build a strategy canvas once: mission, vision, goals and initiatives. Every OKR, project, task and KPI conversation draws from it automatically. The AI always has your full context, so you never have to explain your situation from scratch.

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Pricing & credits

3 questions

Credits track AI usage across messages, strategy sessions and document analysis. Start with 300 free credits on signup. Core includes 600 credits/user/month and Growth includes 1,400 credits/user/month. If you hit the limit, you can top up with additional credits at end of period, or upgrade to a higher plan at any time.

Yes. You get 300 free credits on signup, no credit card required. That is enough to build your strategy canvas, create your first OKRs and see the AI in action with your real context.

You can top up with additional credits at the end of the period, or upgrade to a higher plan at any time. Your data and settings carry over seamlessly, and we prorate the difference for the remaining billing period.

Still curious about pricing & credits? Email us

Security & data

3 questions

Yes. Nordic data centers (AWS Stockholm), GDPR compliant, AES-256 encryption at rest, TLS 1.2+ in transit. Zero-access architecture: not even our team can read your data without your permission. We do not store your AI prompts or responses, and our AI providers (Anthropic, OpenAI, Google, Mistral) are contractually prohibited from training on your content.

Yes. SAML SSO (Okta, Azure AD, Google Workspace) is available on Growth and Consultant plans. Role-based access controls let you set per-team and per-workspace permissions, so an engineer sees their roadmap without seeing the board-level strategy review.

For Enterprise we also support SCIM provisioning and audit log export.

All customer data lives in AWS Europe (Stockholm), encrypted at rest with AES-256 and in transit with TLS 1.2+. Backups are encrypted and stored in the same region. Nothing leaves the EU unless you explicitly enable cross-region AI inference.

We can sign a DPA with annex detailing sub-processors on request. Email privacy@suunta.ai.

Still curious about security & data? Email us

Onboarding & migration

3 questions

Yes. Import your strategy documents (PowerPoint, Word, PDF, Notion or Google Docs) and your OKRs or KPIs from a spreadsheet or CSV. The AI helps turn them into a living strategy in Suunta.ai. Our team helps with larger migrations.

Most teams are live in the product within one hour. A typical path:

1. Invite the core team (5 minutes) 2. Import or paste your strategy document, and the AI structures it into pillars, OKRs and risks (15–30 minutes) 3. Add your KPIs by importing a spreadsheet or entering them manually (20 minutes) 4. Your first weekly review one week later

For larger organizations (50+), we offer a guided onboarding session, included on Growth and Consultant plans.

Native integrations are on our roadmap. Today you bring data in by import: paste or upload your documents (PowerPoint, Word, PDF, Notion, Google Docs) and your KPIs by spreadsheet or CSV.

SAML SSO (Okta, Azure AD, Google Workspace) is available on Growth and Consultant plans.

Still curious about onboarding & migration? Email us

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